FREQUENTLY ASKED QUESTIONS

WHAT'S YOUR SHIPPING POLICY?

For U.S. orders, we offer free standard shipping on orders over $75. Orders placed with standard shipping will arrive in 3-7 business days. 

WHAT ARE YOUR JEWELRY CARE INSTRUCTIONS?

Do not wear while swimming or in the shower and remove or cover when adding perfume.

 ARE YOU HIRING?

We would love to collaborate with models, photographers, and influencers. Please send us an email for more information.

WHAT'S YOUR RETURN & EXCHANGE POLICY? DO YOU SHIP INTERNATIONALLY 

Yes, we do. All international orders over $300 USD also ship for free. For additional information

WHAT IS THE STATUS OF MY ORDER?

Domestic orders typically take 1-3 days to process. For your convenience, we’ll send you an email with a tracking number that you can use for reference. For further questions, feel free to email us at info@finorx.com.

WHAT'S YOUR RETURN & EXCHANGE POLICY?

Please refer to our return policy.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay and Amazon Pay.

WHY DOESN'T MY CHECKOUT WORK WITH MULTIPLE DISCOUNT CODES?

Our promotional discount codes only work one at a time. We do not allow discount codes to be combined in one order. If you have multiple codes, please choose the code you want to use that provides you with the best discount.

WHY DOESN’T MY DISCOUNT CODE WORK ON 3RD PARTY ITEMS?

Most of our discount codes do not work on 3rd party items. Current 3rd party brands include FairEnds, Hydro Flask, Manda, Veja and Proximity Book.

ADDITIONAL QUESTIONS?

Email us and we’ll get back to you. info@finorx.com